General Terms of Purchase
Terms & Conditions of Sale — Gregory Kensington
These general terms and conditions apply to all purchases made through the Gregory Kensington website.
For any questions or assistance, you may contact our Client Services team at support@gregorykensington.com
1. Scope of Application
By placing an order on our website, you acknowledge and fully accept these Terms & Conditions of Sale.
2. Product Information
We make every effort to provide accurate and up-to-date descriptions of our products. However, occasional typographical errors or inaccuracies may occur.
All images and descriptions are intended as a faithful representation, though slight variations in colour or texture may occur due to display settings.
3. Orders and Payments
Orders are processed only once full payment has been received.
Available payment methods may vary by region and are clearly displayed at checkout.
It is the customer’s responsibility to ensure that the payment information and billing details provided are accurate.
4. Processing and Delivery
-
Processing time: 1–3 business days
-
Delivery time: 3–7 business days (depending on destination)
Orders are fulfilled directly through our international supply partners. Tracking details will be provided once your order has been dispatched.
5. Returns and Cancellations
Please refer to our dedicated Returns Policy for detailed information regarding returns, exchanges, and cancellations.
6. Liability
Gregory Kensington is not liable for any loss or damage once the tracking system confirms that an order has been successfully delivered to the address provided by the customer.
Please ensure that your delivery information is accurate at the time of purchase.
7. Intellectual Property
All website content — including text, images, designs, and logos — is the property of Gregory Kensington and may not be copied, reproduced, or used in any form without prior written consent.
8. Complaints Procedure
For any concerns or complaints, please contact us in writing at support@gregorykensington.com
We aim to respond within five (5) business days.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with UK law.
In the event of a dispute, jurisdiction shall rest with the competent courts of the United Kingdom.